AI agents for retail and distribution

Connect the enquiry.Reduce the order chasing.

We build an AI agent team around your sales enquiries, order communication and recurring operations, helping your people spend less time moving the same information between tools.

Explore the work we handle

Front office

Chief Agent

Connected work

Retail shops, wholesalers, manufacturers and automotive businesses

AI agent implementation for retail and distribution

Bring the order into view.
Reduce repeated checking.

Trade enquiries, order records and supplier messages should carry the relevant account and product information together. Agents organise the agreed checks and follow up, so sales and operations can review the commercial next step with the evidence already gathered.

Front office01

Customer conversations,
connected to the next step.

Sales enquiriesCapture product or service requirements and route them with the relevant account history.
Consultations and collectionsCoordinate agreed consultation, collection or delivery appointments using your scheduling rules.
Customer and trade follow upPrepare relevant follow up for quotes, repeat orders and routine customer questions.

Context travels with every handoff

Back office02

The recurring work
behind the experience.

Order and account recordsMaintain agreed operational fields and surface missing information or mismatches.
Supplier inbox and expensesOrganise correspondence, invoice evidence and next actions for the operations team.
Content and sales reportingPrepare approved product content and summaries of enquiries, orders and work needing attention.

Progress stays visible to your people

Connected by design. Controlled by you. We build the workflows, connect your tools and train your people at handover.

Illustrative workflow

What we review with you: Time spent gathering order information, enquiry follow up, record completeness and unresolved supplier admin.

Illustrative connected workflow

A trade enquiry arrives with a connected account brief.

The requested products, existing account context and next step are gathered together before your team reviews availability or a commercial commitment.

Capture the requirement
The product request and customer details are organised using your intake rules.
Connect the account history
Relevant records and previous communication are attached to the enquiry.
Prepare the commercial next step
Follow up and open questions are ready for the account owner’s review.

Built for your business, handed over to your team

Your rules.
Your people in control.

Stock promises, delivery commitments, credit terms and commercial pricing exceptions remain subject to your authorised review.

Can agents work with our existing order system?

We assess the available connections, record structure and permissions during discovery. The first workflow uses the supported tools and fields agreed in scope, with unsupported steps kept explicit rather than promising a connection blindly.

What does implementation involve?

We map your recurring work, tools, information and approvals, then build, test and launch the agreed workflows. Your first agents can run within 7 days after the prerequisites are ready, with the wider rollout over 2 to 4 weeks. We hand over the setup, train your people and provide support when needed.

See the full setup process

A team built for
retail and distribution.

Tell us which work takes the most time. We will map the first workflow and the AI agent team we would build, launch and hand over for your business.

Explore other industries

Connect the enquiry.Reduce the order chasing.

Bring the order into view.Reduce repeated checking.

Customer conversations,connected to the next step.

The recurring workbehind the experience.